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Important Make sure that the hotfix rollup is installed on all the computers that are running Headquarters or that are running Store Operations before you use any Microsoft Dynamics Retail Management System program.

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Install the hotfix rollup on each computer that has any one of the following programs installed:

Important Make sure that you install the hotfix rollup when no activity will occur in the stores. If you use Headquarters with multiple stores, install the hotfix rollup on all the computers. Microsoft Dynamics RMS 2.0 Feature Packs, Service Packs, and Hotfixes Installation information Verify that Feature Pack 2 (build number ) or a later build is installed.įor a complete list of all feature packs, service packs, and hotfixes that were released for Microsoft Dynamics RMS 2.0, go to the following Microsoft website: On the Help menu, click About Store Operations Manager. To verify that you have Microsoft Dynamics RMS FP2 installed, follow these steps: Prerequisitesīefore you install this hotfix rollup, you must have Microsoft Dynamics RMS Feature Pack 2 (FP2) installed.

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The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. To do this, go to one of the following Microsoft websites: You can also contact technical support for Microsoft Dynamics by telephone by using these links for country-specific telephone numbers. To do this, go to the following Microsoft website: If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. There is a 'Hotfix download available' section at the top of this Knowledge Base article. When you try to open a purchase order from the Purchase Orders report in Microsoft Dynamics RMS Headquarters Manager, you receive the following error message:īUG #: 1610 (Retail Management Systems SE)Ī supported hotfix is available from Microsoft. BUG #: 1601 (Retail Management Systems SE) When you click Inventory Transfer Out to issue a transfer out in a store in Microsoft Dynamics RMS Store Operations Manager, all item quantities are zero in a transfer that uses the Inter-Store type. When a store connects to Headquarters and processes a worksheet, the item list is updated, and the focus is moved to the first item in the list unexpectedly. BUG #: 1598 (Retail Management Systems SE) When a user processes a sale on another computer, the item list is updated, and the focus is moved to the first item in the list unexpectedly. BUG #: 1597 (Retail Management Systems SE)Īssume that you set the focus on an item in the item list in Microsoft Dynamics RMS Headquarters Manager. BUG #: 1580 (Retail Management Systems SE)Īssume that you set the focus on an item in the item list in Microsoft Dynamics RMS Store Operations Manager.

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The Password Policy Settings, New Encryption Key, and Delete Audit Logs menus are disabled in Microsoft Dynamics RMS Store Operations Administrator.

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